Registration

3 YEAR WARRANTY

From June 1, 2022, it is no longer necessary to complete the registration form to obtain the extended warranty.
After twenty-four months from the date of purchase, LOFRA provides a further year of free warranty for replaced spare parts, excluding parts subject to wear and tear and the costs of visiting/repairing the Authorized Technical Assistance Center.

You can still register, optionally, for future communications using the form below.


INFORMATION ON THE PROCESSING OF PERSONAL DATA pursuant to Article 13, paragraph 1 of Regulation (EU) 2016/679
Pursuant to Article 13, paragraph 1 of Regulation (EU) 2016/679 (GDPR), this Policy governs the methods by which Nuova Lofra srl, with registered office in Torreglia, Via Montegrotto 125, collects, stores, uses, communicates, or otherwise processes personal data collected from users of this website. DATA COLLECTION The Personal Data of Users processed by Lofra ("Data Processing"), stored on its own servers or those of its partners, as further specified below, may be collected in various ways, namely: Data provided directly by the User: The processing to which the personal data you provide on the form on the website www.lofra.ma and which you may update, is subjected has the sole purpose of allowing Lofra to provide the services on the website and requested by you (in particular the e-commerce service), as well as to fulfill specific obligations required by EU legislation, laws, or regulations. Completing the form does NOT entail subscribing to any newsletter or receiving promotional material. Refusal to provide such data would make it impossible to manage this relationship, resulting in the inability to provide the requested services and purchase Lofra products. Automatically collected data: Personal Data collected automatically through, but not limited to, so-called "cookies" (as further specified in the following section) is, as a rule, data relating to the User's browsing experience. The computer systems and software procedures used to operate the Site acquire, during their normal operation, certain Personal Data whose transmission is implicit in the use of Internet communication protocols. This information is generally not collected to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of Personal Data includes the IP addresses or domain names of the computers used by Users connecting to the Site, the URI (uniform resource identifier) addresses of the requested resources, the time of the request, the method used to submit the request, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), and other parameters relating to the User's operating system and IT environment. This Data is primarily used to obtain statistical information on the use of the Site and to verify its correct functioning. The Data may also be used to ascertain liability in the event of hypothetical computer crimes against the Site. COOKIES Lofra uses cookies on its Site to make the browsing experience as tailored as possible to the wishes and needs of Users, as well as to make the web content viewed by them more usable. Cookies ensure easier navigation and greater ease and intuitiveness of use of the Site. Cookies are small text files containing a "package of information" that the Site sends to the User's terminal (usually the browser), where they are stored before being retransmitted to the Site during the same session or during subsequent visits by the same User. Generally, cookies assign a unique number to the User; however, this number has no meaning outside the Site on which it was assigned. Cookies can be stored only for the duration of use of a particular site (i.e., session cookies) or for a longer period of time independent of the session (i.e., persistent cookies). Typically, cookies allow the site owner to determine which sections and content of the Site are most visited or viewed, in order to adapt them to the wishes of Users and, at the same time, improve the services offered, including, but not limited to, tailoring communications to Users and their interests. The types of cookies used by the Site are: a. Cookies necessary and functional for navigation; b. Third-party cookies. Cookies necessary for navigation: These are cookies that are essential for the proper functioning and visibility of the Site, allowing navigation using essential features. These cookies do not collect information about Users that could be used for marketing purposes. Strictly necessary cookies are used, among other things, to: (i) remember User data across different pages during a browsing session; (ii) display content in the chosen language each time you access the site, recognizing the User's country (and remembering this setting for future visits). Functional cookies: These are cookies that allow the site owner to make the Site significantly easier for Users to use. They identify Users who have logged in to the Site, avoiding the need to re-enter data each time they return to the site. These cookies aim to facilitate and speed up use. PERFORMANCE Cookie used: What does it do? How long does the cookie remain on your device? Cookie Details Analytics / Tracking Provides anonymous / aggregate information on where you go and what you do on our sites and other websites. Third parties Google Analytics information on Google Analytics click here YouTube Tracking information on YouTube click here FUNCTIONS Social Media / sharing They allow you to share comments / ratings / pages / bookmarks and help you simplify access to social networks and social tools on the internet. Third parties Vimeo information on Vimeo cookies Facebook information on Facebook Connect click here information on Facebook social plug-ins Twitter information on Twitter YouTube information on YouTube How to disable cookies through browser settings Disabling cookies in Firefox Disabling cookies in Chrome Disabling cookies in Internet Explorer Disabling cookies in Safari Disabling cookies in Opera How to disable third-party service cookies Google services Facebook Twitter HYPERLINKS The Site may contain links to other third-party sites ("Links"), deemed of interest to the User. By connecting to these sites, you are leaving this Site of your own free will and accessing a site owned by a third party. The information contained on these sites is independent and beyond the control of Lofra, which assumes no responsibility for it, including any processing of Personal Data that may occur under such circumstances. Consequently: (i) Lofra assumes no responsibility, nor provides any guarantee regarding the nature and content of any third-party websites connected to this Site via links; (ii) this Policy does not apply to or relate to the processing of data by other websites, even if accessed by the User via links; (iii) connections to third-party sites are the sole responsibility of the Users. DATA CONTROLLER AND DATA PROCESSOR The data controller is Nuova Lofra srl, with registered office at Via Montegrotto 125, Torreglia (PD), VAT number 04433800283, certified email address nuovalofra@legalmail.it. The complete contact details of the data processors appointed by Nuova Lofra srl are available upon written request to info@lofra.ma. PLACE, METHODS OF DATA PROCESSING, AND PARTIES TO WHOM THE DATA MAY BE DISCLOSED. Data processing generally takes place at the website owner's registered office. In addition to the data processors, the following may become aware of the data if they are appointed to manage specific data provided by the interested party: a) collaborators, employees, and suppliers of Nuova Lofra srl, as part of their respective duties and/or any contractual obligations with them; b) subcontractors and/or suppliers engaged in activities related to the provision of services and products offered by Nuova Lofra srl; c) legal, administrative, and tax consultants to the extent necessary and/or functional to the performance of Nuova Lofra srl's business; d) public authorities for compliance with EU legislation, laws, or regulations. Upon request of the interested party, Nuova Lofra srl undertakes to provide all information and policies used by third parties regarding the processing of the data provided. Under no circumstances will the data provided be sold to third parties. METHODS OF PROCESSING The data may be processed using both paper and electronic archives (including portable devices and cloud systems located within the European Union) and in the manner strictly necessary to fulfill the purposes indicated above. If data is stored in systems located in third countries, the interested parties will be notified. In any case, the processing will be carried out using methods and tools that comply with the security measures set forth in Article 13 of the GDPR. 32 of EU Regulation 2016/679, by specially appointed persons, in compliance with the provisions of art. 29 of EU Regulation 2016/679. In particular, Lofra, having thoroughly assessed the risk to the rights and freedoms of the natural persons involved in terms of both probability and severity, implements technical and organizational measures to ensure a level of security appropriate to the risk. Lofra undertakes to ensure that anyone acting under its authority and having access to personal data does not process such data unless instructed to do so, unless required by Union or Member State law. DATA RETENTION Please note that, in compliance with the principles of lawfulness, purpose limitation, and data minimization, pursuant to art. 5 EU Regulation 2016/679, all data that does not have to be expressly retained based on explicit provisions of EU legislation, laws, regulations or that may protect a legitimate interest of the doctor will be deleted in full upon request of the user and in any case after 2 years from the failure to access the reserved area. PURPOSE OF PROCESSING AND NATURE OF CONSENT Lofra processes Personal Data exclusively for the following purposes: 1. purposes related to the use of the services offered by Lofra and fulfilling any contractual obligations established with the User; 2. statistical purposes, market research in which case the data collected will be anonymous. USER RIGHTS At any time, the user of the site may exercise, if the conditions are met and by contacting the data controller at the address indicated in point 5, the following rights, pursuant to Articles 15 to 22 EU Regulation 2016/679: a. Request confirmation as to whether or not personal data concerning you exists; and obtain information regarding the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be disclosed, and, where possible, the retention period; b. Obtain rectification and erasure of your data; c. Obtain restriction of processing where one of the conditions set forth in Article 18 of EU Regulation 2016/679 applies; d. Obtain data portability, i.e., receive data from a data controller in a structured, commonly used, and machine-readable format, and transmit it to another data controller without hindrance; e. If processing is based on consent, withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal; f. File a complaint with the Italian Data Protection Authority; g. Object to automated decision-making concerning individuals, including profiling. CLARIFICATIONS: For any clarification or questions regarding Lofra's data processing policy and this Privacy Policy, please contact the data controller at info@lofra.ma. Finally, please note that Lofra may periodically modify, supplement, or update this Privacy Policy, in light of any changes in applicable legislation or provisions of the Italian Data Protection Authority (the "Authority"), or the services offered on the Site. Changes and updates to the Privacy Policy will be applied and brought to the attention of all interested parties as soon as they are adopted, through their publication on the Site. Consequently, each User is invited to periodically access the Site to review this Privacy Policy, as it may be updated.

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