{"id":63611,"date":"2026-10-13T14:02:54","date_gmt":"2026-10-13T13:02:54","guid":{"rendered":"https:\/\/www.lofra.ma\/?page_id=63611"},"modified":"2026-10-13T14:02:54","modified_gmt":"2026-10-13T13:02:54","slug":"__trashed-6","status":"publish","type":"page","link":"https:\/\/www.lofra.ma\/en\/__trashed-6\/","title":{"rendered":"Refund and return policy"},"content":{"rendered":"<p><b>Ceci est une page exemple.<\/b><\/p>\n\n<h3>Overview<\/h3>\n\n<p>Our refund and return policy is valid for 30 days. If 30 days have passed since your purchase, we cannot propose a full refund or exchange. <\/p>\n\n<p>Pour voivoir \u00eatre retourn\u00e9, votre article doit \u00eatre useless\u00e9 et dans \u00eame \u00e9tat que le qu&#039;il lequ\u00e9 vous re\u00e7u. The product is also in its original packaging. <\/p>\n\n<p>Most types of products are exempt from return. Les p\u00e9rissables produits tels que les foodstuffs, les fleurs, les journaux ou les magazines peuvent pas \u00eatre retourn\u00e9s. We do not accept any household products or sanitary products, dangerous materials or inflammable liquids or gases.  <\/p>\n\n<p>Non-returnable supplementary articles:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Gift cards<\/li>\n<li>Logical products rechargeable<\/li>\n<li>Certain articles on health and personnel<\/li>\n<\/ul>\n\n<p>To complete your return, we ask you for a review or a purchase price.<\/p>\n\n<p>Please do not return your purchase to the manufacturer.<\/p>\n\n<p>In certain situations, only partial refunds are agreed:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Book presenting the evident signs of use<\/li>\n<li>CD, DVD, VHS cassettes, logic, video cassettes, audio cassettes or vinyl discs are now available.<\/li>\n<li>Tout article qui n&#039;est pas dans son \u00e9tat d&#039;origine, qui est endommag\u00e9 ou que il missing des pi\u00e8ces pour des raisons qui sont pas dues \u00e0 notre erreur.<\/li>\n<li>This article will return more than 30 days after delivery.<\/li>\n<\/ul>\n\n<h2>Remboursements<\/h2>\n\n<p>Once your return has been checked and inspected, we will send you an email to inform you that we have received the returned item. We will inform you of the approval or refusal of your refund. <\/p>\n\n<p>If your request is approved, your refund will be processed and a credit will be automatically applied to your credit card or your initial payment mode, at a specified time.<\/p>\n\n<b>Late or missing refunds<\/b>\n\n<p>If you have not yet received your repayment, check your new banking account.<\/p>\n\n<p>Please contact your credit card company, for a certain reason you may not be in need before your repayment of your official credit.<\/p>\n\n<p>Contact us ensuite your bank. A transaction is often necessary before a refund of your credit. <\/p>\n\n<p>If you have followed all these steps and you have not yet returned to your refund, please contact us at the appropriate email address.<\/p>\n\n<b>Sale items<\/b>\n\n<p>If the articles at the normal price can be refunded. The sold articles cannot be refunded. <\/p>\n\n<h2>Exchanges<\/h2>\n\n<p>We only replace defective or damaged articles. If you want to change an article against the same product, send us an email to the appropriate address and send your article to the appropriate physical address. <\/p>\n\n<h2>Gifts<\/h2>\n\n<p>If the article is indicated as a cadeau lors de l&#039;achat et despatch directly to your address, you will receive a cadeau corresponding to the value of your return. Once the article is returned, a good gift will be sent to you by courier. <\/p>\n\n<p>If the article is not specified as the gift of the purchaser, or if the person willing to offer the gift is to deliver the order to your address for further information, we will refund this person and inform you of your return in the evening.<\/p>\n\n<h2>Retours de livraison<\/h2>\n\n<p>To return your product, you must send it to your specific physical address.<\/p>\n\n<p>The shipping links on the return page of your item are your responsibility. These are not reimbursable. If you receive a refund, the return costs will be refunded.  <\/p>\n\n<p>In your place of residence, the delivery details of the product will be changed several times.<\/p>\n\n<p>For the most valuable articles, you can ask to use a shipping service with the above or to obtain a delivery assurance. We do not guarantee the reception of the returned item. <\/p>\n\n<h2>Need help?<\/h2>\n\n<p>Contact us at the appropriate email address for all questions relating to refunds and returns.<\/p>","protected":false},"excerpt":{"rendered":"<p>Ceci est une page exemple. Overview Notre politique de remboursement et de retour est valable pendant 30 jours. Si 30 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons pas vous proposer un remboursement int\u00e9gral ni un \u00e9change. Pour pouvoir \u00eatre retourn\u00e9, votre article doit \u00eatre inutilis\u00e9 et dans le m\u00eame \u00e9tat que celui [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-63611","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.lofra.ma\/en\/wp-json\/wp\/v2\/pages\/63611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lofra.ma\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lofra.ma\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lofra.ma\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lofra.ma\/en\/wp-json\/wp\/v2\/comments?post=63611"}],"version-history":[{"count":1,"href":"https:\/\/www.lofra.ma\/en\/wp-json\/wp\/v2\/pages\/63611\/revisions"}],"predecessor-version":[{"id":63612,"href":"https:\/\/www.lofra.ma\/en\/wp-json\/wp\/v2\/pages\/63611\/revisions\/63612"}],"wp:attachment":[{"href":"https:\/\/www.lofra.ma\/en\/wp-json\/wp\/v2\/media?parent=63611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}